All of our extensions are licensed under GNU/GPL
More information can be found here: http://www.gnu.org/licenses/gpl-2.0.html
Support is defined as after-sales service provided by BlooKing.org in solving software conflicts and usability problems, and in supplying updates and patches for bugs and security holes in the program. Support is offered at no additional cost for subscribers, depending on the subscription type. Please use our ticketing system for submitting any queries. There is also a Forum that we maintain and answer to your questions. We do not guarantee responses on the forum nor that we commit to monitor it.
In particular cases, we ,may ask access to your Joomla! Administration section or to any other website-related administration sections (including but not limited to: your FTP account, your MySQL database, your hosting control panel) in order to resolve your support inquiry. All information you provide will not be shared with 3rd parties and you should disable our account as soon as our job is done.
Your subscription will be immediately activated after we have successfully received your payment. Although payments are usually done instantly or in the following minutes, our payment processor might not accept your payment, in which case BlooKing.org is not held responsible.
Support is offered in English ONLY.
Support is limited to:
Support does not include:
We are not obligated to provide support beyond the end of the term indicated by your subscription unless you renew your subscription on or before the expiration date by agreement between BlooKing.org and you.
We guarantee a reply in a maximum of three business days. Business days are: Monday to Friday, except for national Holidays.
Although the number of downloads are not limited, subscriptions can not be shared. Sharing or other methods which allow for multiple, simultaneous downloads (and thereby affect the performance of this website) are strictly forbidden and may result in termination of your subscription.
You may not sub-license, assign, or transfer this license or your subscription to anyone else without prior written consent from BlooKing.org.
You may not claim intellectual or exclusive ownership to any of the products, modified or unmodified. All products are property of BlooKing.org!. The products are provided "as is" without warranty of any kind, either expressed or implied.
In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use the products.
Subscription expiration implies the termination of the support, update (membership details and product source code) and other download specific services.
All of the products are designed for the latest version of Joomla!, but we can give no guarantee, that the products will run with future versions of Joomla!.
Subscribers may use any of the endorsed methods of communication to address any issues related to software versions.
During the subscription time, we do not guarantee any new updates nor do we provide any deadlines or development paths for updates. Update deadlines and development paths are for the private use only and will not be released to the public unless otherwise stated.
However, we do commit on providing a good service for our subscribers and we will do our best to ensure that our products are up to date and functional.
We reserve the right to terminate your service if the support policy is violated. In the event of the termination of service, you are free to use our products under the grant of the GNU/GPL license but you will not receive support or updates from BlooKing.org.
We give and expect common courtesy during the application of the support policy. Any foul language will not be tolerated, be it from BlooKing.org. or from the person requesting the service.
Our Support Policies may be updated from time to time and are subject to change at our discretion. We reserve the right to modify the Support Policy at any point without prior notice.
Even though this Support Policy is effective for subscribers only, we reserve the right to apply all or any portion of it to non-subscribers.
*BlooKing.org reserves the right to change or modify the terms and conditions without any prior notice.